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Privacy Policy.

Last updated: 1 January 2026 · Version 3.0

1. Data Controller

AWWA GROUP S.A.S., a Colombian company with Tax ID (NIT) registered in Bogotá D.C., domiciled in Bogotá, acts as Data Controller of personal information collected through this website and its commercial channels.

Privacy and data protection officer: andres.rincon@awwagp.com · Phone: +57 312 555 8675.

2. Applicable Legal Framework

This policy is governed by Colombian Statutory Law 1581 of 2012, Regulatory Decree 1377 of 2013, External Circular 002 of 2015 of the Superintendencia de Industria y Comercio (SIC), and other applicable provisions.

For European Economic Area data subjects, EU Regulation 2016/679 (GDPR) and complementary local regulations apply. For California data subjects, the CCPA (California Consumer Privacy Act) applies.

3. Personal Data Collected

AWWA GROUP processes the following categories of personal data, voluntarily provided by the data subject:

  • Identification data: full name, professional title, company.
  • Contact data: corporate email, phone, country.
  • Commercial data: target market of interest, type of consultation requested, message content.
  • Technical data: IP address, browser type, device, navigation timestamps (via analytics cookies).

AWWA GROUP does not process sensitive data (health, ideology, biometrics) nor data of minors through this website.

4. Purposes of Processing

  • Reply to commercial inquiries and schedule consultations.
  • Send communications regarding our services, market reports and events (only with explicit opt-in).
  • Comply with legal and regulatory obligations.
  • Maintain analytical statistics on the website's performance.
  • Manage the contractual relationship with clients and providers.

5. Data Subject Rights

Pursuant to Article 8 of Law 1581 of 2012, you may at any time:

  • Access the data we have stored about you.
  • Update or rectify incomplete or inaccurate information.
  • Request deletion when there is no legal duty to retain it.
  • Revoke consent previously granted.
  • File a complaint with the Superintendencia de Industria y Comercio (Colombia) or the corresponding data protection authority in your jurisdiction.

To exercise these rights, write to andres.rincon@awwagp.com stating your full name, the right you wish to exercise, and contact details. AWWA GROUP will respond within fifteen (15) business days.

6. International Transfers

For operational reasons, AWWA GROUP may transfer data to professional partners, data processors, and technology providers located in jurisdictions such as Mexico, Peru, Costa Rica, the United States, Spain, and the European Union. Such transfers are protected by data processing agreements and adequate safeguards.

7. Retention Period

Data of commercial prospects is retained for up to two (2) years from the last interaction. Active client data is retained for the duration of the contractual relationship plus ten (10) years for accounting and legal purposes.

8. Cookies

This website uses analytical cookies (Google Analytics 4) and functional cookies essential for navigation. The user may disable non-essential cookies in their browser settings without affecting site functionality.

9. Security

AWWA GROUP implements technical, administrative and physical measures to safeguard the confidentiality, integrity and availability of personal data: HTTPS encryption, role-based access controls, periodic backups and incident response procedures.

10. Updates to this Policy

This policy may be updated to reflect regulatory changes or new processing practices. Significant updates will be notified via the website with at least ten (10) days' notice.

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